Terms and Conditions

1. Provider and scope

The provider is Torsten Schindler, Voltastrasse 102, 4056 Basel, Schweiz, reachable at help@entreater.com. These terms govern all contracts for the use of QIW, including the free trial.

Diverging terms of the user become part of the contract only if we expressly agree to them in text form.

2. Subject of the service

QIW is a web application that puts curated questions to several language models and source-bound agents, consolidates the answers with citations, and compares candidates using Bayesian rating methods.

Results are produced by language models. They may be incomplete or wrong and are no substitute for professional, legal or medical advice. No particular accuracy, completeness or fitness for a specific purpose is owed.

We may develop the application further and replace individual models or providers, provided the contractually promised scope is preserved. Third-party models may be discontinued outside our control.

3. Conclusion of contract, account and trial

The contract is concluded when you select a subscription in the ordering process and complete it as a paid order. The presentation of plans on the website is not a binding offer.

Access starts with a free trial. If you cancel before it ends, no charge arises. Otherwise the trial converts into the selected paid subscription.

You are responsible for keeping your credentials confidential and must notify us without delay if you suspect misuse.

4. Prices, quotas and excess usage

The prices shown in the ordering process apply. They are exclusive of any sales or value added tax, which is shown at checkout.

Each subscription includes a usage quota per billing period. The quota is measured by the cost of the model calls triggered, not by the number of runs: a single run over a large question set can cost many times a small one. The expected consumption is shown before a run starts.

Usage beyond the included quota is billed in arrears with the invoice for the following period, provided the chosen plan permits excess usage. Otherwise further runs are blocked until the next period begins.

If you use your own model-provider keys, the model cost arises with you and does not count against your quota.

5. Payment

Payments are processed by a payment service provider. You enter payment details only there; we neither see nor store complete card or account details.

If a payment fails, we may suspend use until payment is received. Ongoing model costs would otherwise fall on the provider.

6. Term and cancellation

The subscription runs for the selected period and renews for the same duration unless cancelled by the end of the current period. Cancellation is possible at any time in the billing settings without giving reasons.

The right to terminate for good cause remains unaffected for both sides.

After the contract ends, your content remains retrievable for thirty days and is deleted thereafter. Export is possible at any time before that.

7. Obligations when using the service

You undertake not to submit content that infringes third-party rights and not to use the application to generate unlawful content.

Automated access that generates load beyond intended use, and attempts to circumvent quotas or access restrictions, are prohibited.

You ensure that you are entitled to have the data you submit processed. Personal or particularly sensitive data should not be entered into questions or value lists.

8. Rights in content

The content you submit — questions, collections, sources, value sets — remains yours. We process it solely to provide the contractual service.

We grant you a non-exclusive right, unlimited in time and territory, to use the generated results. Whether machine-generated content enjoys copyright protection is a question of the law of each country and is not warranted by us.

We do not use your content to train our own models. Processing at the connected model providers is subject to their terms; the providers used are visible in the application.

9. Availability

We aim for high availability but do not owe a specific availability rate. Maintenance and disruptions at upstream suppliers — in particular outages or quota limits at the model providers — may temporarily restrict use.

10. Liability

We are liable without limitation for intent and gross negligence, and for damage arising from injury to life, body or health.

In cases of slight negligence we are liable only for breach of material contractual obligations, and limited in amount to the foreseeable damage typical of this type of contract.

We are not liable for decisions you take on the basis of generated answers or rankings. Mandatory statutory liability, in particular under product liability law, remains unaffected.

11. Data protection

Details of the processing of personal data are set out in the privacy policy. Credentials and model-provider keys are stored encrypted server-side only and are never returned to the frontend.

12. Right of withdrawal for consumers

Consumers resident in the European Union have a fourteen-day right of withdrawal. The details and the model withdrawal form are set out in the withdrawal policy.

13. Changes to these terms

We may amend these terms with effect for the future. We will notify changes in text form at least thirty days before they take effect. If you do not object before they take effect, the changes are deemed accepted; we will point this out separately in the notice. If you object, either side may terminate as of the date of the change.

14. Governing law and jurisdiction

Swiss law applies, excluding the UN Convention on Contracts for the International Sale of Goods. This choice of law does not deprive consumers of the protection of mandatory provisions of the law of their country of habitual residence.

The place of jurisdiction is Basel, Switzerland, unless a mandatory consumer jurisdiction applies. Consumers may also sue us at their place of residence.

The European Commission provides a platform for online dispute resolution at ec.europa.eu/consumers/odr. We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

15. Severability

Should any provision be invalid, the validity of the remaining provisions is unaffected. The statutory rule takes the place of the invalid provision.